FAQ

Customer Service Hours:

  • Monday - Friday: 8 AM to 12 PM and 1 PM to 6 PM PST
  • Saturday: 1 PM to 5 PM PST
  • Sunday: Closed

Frequently Asked Questions

Where do you ship?

We ship domestically to the United States with free shipping for orders over $50.

We ship internationally to United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore

How long will it take receive my order?

The estimated time for you order is shown on each product. Generally orders are delivered within 10 to 15 days from date of order. Custom and International orders may take longer.

How do I track my order?

When you make an order, you can track the status here on your personal account page, and once shipped you will receive an email with the shipper's tracking number.

How can I get a refund for my order?

You can initiate a refund for any eligible product according to our Return Policy, by selecting Returns in footer menu.